Shipping
At By Charley, we do our best to make sure your new sunglasses arrive safely and swiftly — so you can enjoy your sunshine moments sooner.
Dispatch Time
We carefully prepare and pack your order with love.
All orders are dispatched within 1–3 business days after purchase.
Once shipped, you’ll receive a confirmation email with your tracking number so you can follow your parcel’s journey.
Shipping Options
🇦🇺 Australia Standard Shipping
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$8 flat rate
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Free shipping for orders over $79 AUD
🇳🇿 New Zealand Standard Shipping
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$10 flat rate
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Free shipping for orders over $169 NZD
🇺🇸 United States Standard Shipping
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$10 flat rate
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Free shipping for orders over $120 USD
🌏 International Shipping
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Starts from $18 flat rate
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All international parcels include tracking
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Estimated delivery: 5–20 business days from dispatch¹
(Delivery time may vary based on your location and customs processing.)
Taxes & Duties
Customs and import duties are determined by your destination country and may vary.
In some cases, local carriers may charge additional fees upon delivery (COD).
These fees are not collected by By Charley and must be paid directly to the local courier.
We are required by customs authorities to declare the value of your order on the package. Customs agents may occasionally delay shipments while processing clearance — thank you for your understanding and patience.
Need Help?
If you have any questions or concerns about your order or tracking, we’re here to help.
Please reach out to us at hello.bycharley@gmail.com — our team will be happy to assist you.
¹ Delivery timeframes are estimates and may vary depending on external factors such as customs inspections or local courier delays.
² International flat rate excludes any applicable customs or import duties.